THE ROLE OF HUMAN RECORD MANAGEMENT ON PUBLIC SERVICE EFFICIENCY
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ABSTRACT
This study was designed to explore the significant relationship between, effective record keeping and public service efficiency, a study of Lagos State Ministry of Environment.
The sample for the study comprised of 120 civil servants. The main tool used for the study was a questionnaire designed to collect relevant data about the subject matter. The data collected were subjected to frequency distribution, percentages, mean and Non-parametric chi-square test.
After testing the various hypotheses, it was concluded that effective record keeping is a panacea to public service efficiency. It is recommended that Lagos State Ministry of Environment should incorporate the principle of record all information and making sure that such information are available to the public when needed.
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